Delete Account

Request full account and data deletion

Account Deletion

You can delete your T90 account and associated data at any time.

Fastest Path: In the App

The quickest and most secure way to delete your account is inside T90:

Settings → Delete Account

This deletes your account and associated personal data and is irreversible. If you have an active subscription through Apple or Google, cancelling deletion does not automatically cancel the platform subscription — see the subscription section below.

Can't Access the App?

If you can no longer open T90, you can request deletion by email. We process verified requests within 30 days of a verified request.

Email a Deletion Request

Or email us directly at support@trainthe90.com with the subject "Account Deletion Request" and the account email address you used with T90.

What Gets Deleted

When your deletion request is processed, we remove your:

  • Account credentials and profile (athlete, parent, or coach)
  • Identity assessment results (AOS / COS) and journey narratives
  • Daily check-ins, mental reps, reflections, and training progress
  • Coach notes, relationships, and consent scopes
  • Notification preferences and device tokens
  • Parent/coach support history and permission decisions

What We May Retain

We retain a limited, anonymized subset where we have a legal or security obligation to do so:

  • Anonymized governance and audit records (no personal content, no PII)
  • Billing records required for tax and fraud-prevention purposes are held by the payment provider (Apple/Google); T90 does not store card data
  • Records needed to prevent abuse, enforce our Terms, and comply with legal requests

Retained records are de-identified and kept only as long as required, then deleted.

Timeline

We action verified deletion requests within 30 days of a verified request. If we need to verify your identity, we will contact you at the email address on the request; verification pauses the clock until you respond.

Subscriptions & Refunds

Deleting your T90 account does not by itself cancel a subscription purchased through Apple App Store or Google Play. To stop future charges, cancel the platform subscription:

  • iOS: Settings → Apple ID → Subscriptions → T90 → Cancel
  • Android: Google Play → profile → Payments & subscriptions → Subscriptions → T90 → Cancel

Refunds for platform purchases are handled by Apple or Google under their respective refund policies. See our Terms of Use for full subscription terms.

Contact

Operated by: T90 Tech, Inc.

Questions about deletion? Email support@trainthe90.com or visit our Support page.

© 2026 T90. All rights reserved.