Support

T90 — Mental Performance Operating System

How can we help?

We're here to help athletes, parents, and coaches get the most from T90.

Contact Support

  • Email: support@trainthe90.com
  • In-app: Settings → Help & Support
  • Support hours: Monday–Friday, 9:00 AM – 5:00 PM Pacific
  • Operated by: T90 Tech, Inc.

Common Questions

How do I cancel my subscription?

Subscriptions are managed by Apple App Store or Google Play, not inside T90. On iOS: Settings → Apple ID → Subscriptions → T90. On Android: Google Play Store → profile → Payments & subscriptions → Subscriptions → T90. Your athlete identity, journey, and training progress are preserved after cancellation.

How do I delete my account and data?

The fastest path is in-app: Settings → Delete Account. If you can't access the app, visit our public Delete Account page to submit a request by email.

Is T90 a medical or mental health service?

No. T90 is a mental performance and development tool. It does not diagnose, treat, or replace a qualified clinician. If you are in crisis, contact emergency services or text HOME to 741741.

Who can see my athlete's data?

Athletes own their data. Parents and coaches only see permission-safe, interpreted summaries through active consent scopes. No raw answers, reflections, scores, or rankings are shared.

Before You Contact

To help us help you quickly, please include:

  • The email address on your T90 account
  • Your role (athlete, parent, or coach)
  • A short description of what happened and what you expected
  • The device and app version if you can find it (Settings → About)

Account Deletion

You can request full account and associated-data deletion at any time. The primary path is in-app (Settings → Delete Account). If you can't access the app, use our public Delete Account page to submit a request by email.

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